Privacy Policy

1. Introduction

In compliance with the Personal Data Protection Act 2010 (“the Act”) and its regulations, this notice is issued to all our valued clients and/or prospective clients. This Notice will inform you of your rights regarding your personal data that has been and/or will be collected and processed by us.

2. Collection of Personal Data

We have collected and will collect your personal data to be processed by us and/or on your behalf during your present or future dealings with TYMBA Education Group Sdn Bhd, its subsidiary(ies) and associated company(ies) (“we”, “our”, “us” or the “Company”).

Your personal data enables us to achieve the “Purpose” described herein in connection with our business.

3. Description of Personal Data

The personal data collected may include:

  • Name

  • Identity Card number

  • Gender

  • Email address

  • Mobile phone number

  • IP address

  • Images, including still images and recordings

  • Sensitive personal data

  • Any Personally Identifiable Information (PII) defined by international privacy laws or standards

4. Purposes for Collection of Personal Data

TYMBA Education Group Sdn Bhd will use clients’ personal data for the following purposes, including but not limited to:

  • Providing, operating and maintaining our website

  • Improving, personalising and expanding our website

  • Understanding and analysing how you use our website

  • Developing new products, services, features and functionality

  • Communicating with you directly or through one of our partners

  • Providing customer service, updates and other information relating to the website

  • Carrying out marketing and promotional activities

  • Sending you emails

  • Finding and preventing fraud

5. Sources of Personal Data

TYMBA Education Group Sdn Bhd may obtain clients’ personal data from direct sources. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear when you are required to provide your personal information.

If you contact TYMBA Education Group Sdn Bhd directly, the Company may receive additional information such as your name, email address, phone number, the contents of the message and/or attachments sent, and any other information you may choose to provide.

When you register for an account, we may request your contact information, including details such as your name, company name, address, email address and telephone number.

6. Disclosure of Personal Data

We may disclose clients’ personal data to other subsidiaries within our group. These subsidiaries will treat clients’ personal data as confidential in accordance with this Privacy Policy and all applicable data protection legislation. They will process such personal data only for the Purposes and within the terms set out herein.

We are responsible for the personal data under our control, including personal data disclosed by us to a vendor, often referred to as a “data processor”. We take every measure to provide a comparable level of protection for personal data should the information be processed by a vendor.

TYMBA Education Group Sdn Bhd is committed to complying with the Personal Data Protection Act 2010, including its policies and corresponding guidelines and orders.

7. Security of Personal Data

TYMBA Education Group Sdn Bhd uses strict procedures and security features to prevent unauthorised access wherever possible.

Personal data provided to TYMBA Education Group Sdn Bhd through our website, applications or online credit card transactions is protected during transit using encryption technology such as Transport Layer Security (TLS).

When personal data is stored by TYMBA Education Group Sdn Bhd, we use computer systems with limited access housed in facilities that employ physical security measures. Data stored in cloud services is encrypted, including when we utilise third-party storage.

Personal data kept in a non-electronic environment is also protected using strict procedures and appropriate security measures.

8. Use of Cookies

The cookies used by the Website are solely associated with anonymous users and their computers and do not provide personal data about users.

Some cookies are used by third parties to provide TYMBA Education Group Sdn Bhd with data regarding the effectiveness of its engagements and promotions. The cookies used by the Website do not collect personal data that could be used to identify a specific user.

Cookies are temporary in nature and are used solely to improve transmission efficiency. Users may configure their browsers to notify them when cookies are received and to prevent their installation on their computers.

9. Transfer of Personal Data

We are committed to providing a comparable level of protection for personal data should the information be processed or used outside Malaysia by our vendors or experts.

10. Marketing and Promotional Purposes

Upon subscribing to our services, you may receive marketing and/or promotional emails or calls from us, including monthly promotions and information regarding future events.

If you do not wish to receive promotional news or calls, please click the “Unsubscribe” link at the bottom of the email. You will then be excluded from our newsletters and promotional contacts.

11. Data Subject’s Obligations

It is necessary for TYMBA Education Group Sdn Bhd to collect and retain clients’ personal data. Therefore, clients are obligated to provide their personal data to us accurately.

If clients do not provide us with their personal data, TYMBA Education Group Sdn Bhd may be unable to process personal data on their behalf for the Purposes stated in Clause 4 herein or to effectively provide our services.

Consequently, all relationships created or intended to be created between us may be terminated and cease to have effect immediately.

12. Rights of the Data Subject

To request access to personal data

Clients have the right to request access to personal data processed by us by providing reasonable notice. Access requests can be made online by completing the Data Access Request Form or by visiting our premises.

To request correction of personal data

Clients have the right to request the correction and/or updating of personal data that is inaccurate, incomplete or outdated. Correction requests can be made online by completing the Data Correction Request Form or by visiting our premises.

To limit the processing of personal data

Clients are entitled to limit our processing of their personal data by expressly withdrawing consent previously given, including consent for direct marketing purposes. This is subject to any applicable legal restrictions, contractual conditions and a reasonable processing period.

13. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy from time to time without prior notice. We advise you to check our Website regularly for updates to this Privacy Policy.

Kindly view our latest Privacy Notice at www.tymbaedu.com.

14. Inquiries and Complaints

Should you require further information about the personal data we hold or how your information is being collected or used, and the matter is not addressed in this Privacy Notice, please contact or write to us using the details below:

Contact Number: +60 12-981 7003

Email: administrator@tymbaedu.com

Address:
No. 27A, Jalan Tiara 2,
Tiara Square, Taman Perindustrian UEP,
47600 Subang Jaya,
Selangor Darul Ehsan, Malaysia.